Error Occurred During Transaction
If you encounter an error during a transaction, please provide the following details when contacting our customer service center for assistance:
- Date and Time of Payment Attempt:
- Email Address Used for Payment:
- Payment Method Used:
Additionally, attaching a screenshot of the error message or the screen where the error occurred would be extremely helpful for us to swiftly identify and resolve the issue.
We're committed to assisting you in understanding and rectifying any transaction errors. Please reach out to our customer service center with this information, and we'll promptly work to assist you in resolving the error.
Thank you for your cooperation.