※All three conditions below must be met for 3DS authentication payment, and if one of any these conditions does not meet, the transaction will be rejected.
1. The card that you would like to use must be registered as able to use 3DS payment in the brand company system.
* Please refer to the image below
2. Entering the password that you have received on your mobile phone into the payment window accurately.
3. The customer's Card Issuer must have a system to normally deliver the 3DS authentication value.
(The Card by the issuer that do not meet the above condition makes the error, when making a 3DS payment)
In the case of 1 and 2, it is necessary to check whether the you proceeded with the authentication process properly, and in the case of 3, the only way is to try to pay with another card.
or Please contact to the Card issuer.