Dear Our Valued Customer,
Please be reminded that it usually takes about up to 4 weeks that your card issuer reflects this refund into its system.
If you have any further inquiries about your refund, please be advised from your issuing bank.
Please feel free to contact us If you need an invoice for an accurate refund transaction.
We are willing to send you the invoice through firstname.lastname@example.org as your request.
Thank you and regards,